Clarendon – Cookie Policy

Date: 25 May 2018

1.Cookies

1.1    The terms of this clause applies to all bookings made via our website.

1.2    A cookie is a file of information stored on a computer’s hard drive which allows a particular website to identify and track your movements on the website. Cookies can be used to tailor a website to your personal preferences by gathering and storing information each time you visit the website.

1.3    We use information obtained through cookies to improve our website through analysis and statistics, such as the number of pages visited, and the length of time spent on individual pages. We do not store any personal information about you further to our use of cookies.

1.4    The types of cookies used on our website can generally be put into one of the following five categories: strictly necessary; analytics; functionality; advertising and social media.

1.4.1      Strictly necessary

‘Strictly Necessary’ cookies let you move around the website and use essential features in our secure areas, availability checkers, and online payment. These cookies don’t gather any information about you that could be used for marketing or remembering where you’ve been on the internet.

We use these Strictly Necessary cookies to…

  • Remember things like information you’ve entered on order forms when you navigate to different pages in a single web browser session
  • Remember the goods and services you ordered when you get to the checkout page
  • Identify you as being logged in to www.clarendonuk.com
  • Cookies we have defined as ‘Strictly Necessary’ cookies will NOT be used to… Clarendon
  • Gather information that could be used to advertise products or services to you

Remember your preferences or username beyond your current visit

Accepting these cookies is a condition of using the website, so if you prevent these cookies we can’t guarantee your security or predict how our website will perform during your visit.

Here is a list of the cookies we have defined as ‘strictly necessary’.

  • PHPSESSID (expires after each session)

1.4.2      Performance

‘Performance’ cookies collect information about how you use our website e.g. which pages you visit, and if you experience any errors. These cookies don’t collect any information that could identify you – all the information collected is anonymous and is only used to help us improve how our website works, understand what interests our users and measure how effective site content is.

We use performance cookies to…

  • Provide statistics on how our website is used
  • See how effective our adverts are (we don’t use this information to target adverts to you when you visit other websites)
  • Help us improve the website by measuring any errors that occur
  • Test different designs of our website
  • Cookies we have defined as ‘Performance’ cookies will NOT be used to…
  • Gather information that could be used to advertise products or services to you on other websites
  • Remember your preferences or username beyond your current visit
  • Target adverts to you on any other website

Here is a list of the cookies we have defined as ‘Performance’.

  • wooTracker (expires after 1 month)
  • wooMeta (expires after 1 month)
  • utma (expires after 1 month)
  • _utmb (expires after 1 month)
  • _utmc (expires after Session)
  • _utmz (expires after 1 month)

1.4.3    Functionality

‘Functionality’ cookies are used to provide services or to remember settings to improve your visit.

We use ‘Functionality’ cookies to…

  • Remember settings you’ve applied such as layout, text size, preferences and colours
  • Remember if we’ve already asked you if you want to fill in a survey
  • Provide proactive live chat sessions to offer you support
  • Show you when you’re logged in to the website

Cookies defined as ‘Functionality’ will not be used to…

  • Target you with adverts on other websites

Here is a list of the cookies we have defined as ‘Functionality’.

  • LiveHelpSession (expires after Session)

1.5      Analytics & Performance Cookies

We use Google Analytics to analyse the use of our website.

Our analytics service provider generates statistical and other information about website use by means of cookies.

The analytics cookies used by our website have the following names: _ga, _gat and _gat_UA-68097266-1.

The information generated relating to our website is used to create reports about the use of our website.

Our analytics service provider’s policy is available at: http://www.google.com/policies/privacy/

Favourites Cookie

In order to store your favourite apartments on the website we use a cookie:

  • The favourites cookie is called: favourites_apartments
  • This cookie expires after 7 days and is removed from your computer.
  • This cookie does not store any personal information or browsing trends.

1.6     You may accept or decline cookies, although declining could prevent you from taking full advantage of our website or other websites. Most web browsers automatically accept cookies but can usually be modified to decline them.

If you wish to decline cookies then follow the instructions below;

  • First click on TOOLS at the top of the screen, then click on INTERNET OPTIONS
  • You will now see the Advanced Privacy Settings
  • Select the Override automatic cookie handling option
  • You now have 3 choices for each type of cookie:
    – Accept – Accepts any cookies
    – Block – Blocks all cookies
    – Prompt – Asks you before storing a cookie

If you accept the cookies, you agree that the cookies may remain indefinitely on the hard drive of your computer until such time as they are deleted, modified or otherwise changed by us or you.

1.7      You agree that we may obtain and use the data and information obtained from the cookies to carry out any of the following functions:

1.7.1    Track online traffic flows and preferences;
1.7.2    Analyse profiles of visitors;
1.7.3    Assess how to make the website more user-friendly;
1.7.4    Supplying information from cookies to measurement and research companies to analyse and report back on how the website could be improved;
1.7.5    Save you from repeating different functions already completed when you previously visited our website;
1.7.6    Attach a unique identifier number to each hard drive on any computer, gadget or mobile;
1.7.7    Track and record your journey through our website; and
1.7.8   Assist in the downloading of forms. Clarendon Serviced Apartments. Privacy & Cookies Policy – 2018

1.8     Except as specifically set out in this policy, we agree and undertake that none of the data and information obtained from the cookies shall be supplied to any third party.

1.9   Here is a list detailing all current cookies used, their purpose and period they are live.

CookieNameTypePurposeExpiration timeCategories
Google Analytics__gaFirst PartyTracking user behavior on siteExpiry: 24 monthsAnalytics Cookies
Google Analytics revisit cookie__utmaFirst PartyCollects data on the number of times a user has visited the website and the dates of first and last visits. Used by Google Analytics.Expiry: 24 monthsAnalytics Cookies
Google Analytics timestamp__utmcFirst PartyRegisters a timestamp with the exact time when the user leaves the website. Used by Google Analytics to calculate how long a visit to the website items.Expiry: sessionAnalytics Cookies
Google Analytics referrer cookie__utmzFirst PartyCollects data on where the user came from, what search engine was used, what link was clicked and what keywords that were used. Used by Google Analytics.Expiry: sessionAnalytics Cookies
Google Analytics time cookie__utmbFirst PartyRegisters a timestamp with the exact time when the user enters the website. Used by Google Analytics to calculate how long a visit to the website items.Expiry: sessionAnalytics Cookies
Google Analytics queries cookie__utmtFirst PartyUsed to throttle the speed of the number of queries to the server.Expiry: sessionAnalytics Cookies
Google Analytics__gatFirst PartyTracking user behaviorExpiry: sessionAnalytics Cookies
Google Tag Manager_dc_gtm_UA-#First PartyUsed by Google Tag Manager to control the loading of a Google Analytics script tag.Expiry: sessionAnalytics Cookies
Google MapSID, SAPISID, APISID, SSID, HSID, NIDThird partyGoogle set a number of cookies on any page that includes a Google Map. While we have no control over the cookies set by Google, they appear to include a mixture of pieces of information to measure the number and behaviour of Google Maps users.Expiry: 120 monthsFunctionality Cookies
WistiamuxDataFirst PartyThis cookie is used by Wistia video player to remember video playback position.Expiry: 240 monthsFunctionality Cookies
__distilleryFirst PartyThis cookies supports video functionality by Wistia.Expiry: 12 monthsFunctionality Cookies
DriftDFTT_END_USER_PREV_BOOTSTRAPPEDFirst PartySet for tracking and functionality purposes to enable Drift live chat on this website. The cookies are used to place a token to identify you as a website visitor, recognize if you have interacted with the chat and to determine if you have previously used the live chat function on this website.Expiry: 24 monthsAnalytics and Functionality Cookies
DFTT_END_USER_PREV_BOOTSTRAPPEDFirst PartyExpiry: 24 monthsAnalytics and Functionality Cookies
driftt_sidFirst PartyExpiry: 24 monthsAnalytics and Functionality Cookies
driftt_aidFirst PartyExpiry: 24 monthsAnalytics and Functionality Cookies
driftt_wmdFirst PartyExpiry: 24 monthsAnalytics and Functionality Cookies
WordPress test cookiewordpress_test_cookieFirst PartyTests if cookies is enabled in the browserExpiry: sessionFunctionality Cookies
WordPress Favouritefavourite_apartmentsFirst PartyStore your favourite apartments on the websiteExpiry: 7 daysFunctionality Cookies
PHP session IDPHPSESSIDFirst PartyPreserves user state across page requestsExpiry: sessionStrictly Necessary Cookies
Cookie pop up noticepro_eucip_cookies_box_stateFirst PartyStores whether the user has accepted cookies or notExpiry: 1 monthFunctionality Cookies
Twitter_twitter_sessThird PartyTwitter may serve these cookies when you use the social sharing plugin.Expiry: 24 monthsSocial Media Cookies
ct0Third PartyExpiry: 24 months
guest_idThird PartyExpiry: 24 months
personalization_idThird PartyExpiry: 24 months
LinkedInJSESSIONIDThird PartyLinkedIn may serve these cookies when you use the social sharingExpiry: 24 monthsSocial Media Cookies
RTThird PartyExpiry: 24 months
RTThird PartyExpiry: 24 months
bcookieThird PartyExpiry: 24 months
bscookieThird PartyExpiry: 24 months
langThird PartyExpiry: 24 months
leo_auth_tokenThird PartyExpiry: 24 months
lidcThird PartyExpiry: 24 months
visitThird PartyExpiry: 24 months
FacebookactThird PartyLinkedIn may serve these cookies when you use the social sharingExpiry: 24 monthsSocial Media Cookies
c_userThird PartyExpiry: 24 months
datrThird PartyExpiry: 24 months
localeThird PartyExpiry: 24 months
luThird PartyExpiry: 24 months
presenceThird PartyExpiry: 24 months
x-srcThird PartyExpiry: 24 months
_e_undefined_2Third PartyExpiry: 24 months
xsThird PartyExpiry: 24 months
YouTubeIDEThird PartyThis website embeds video from Youtube on some website pages. If you visit pages with Youtube videos embedded, Youtube will serve these cookies.Expiry: 24 monthsSocial Media Cookies
NIDThird PartyExpiry: 24 months
PREFThird PartyExpiry: 24 months
VISITOR_INFO1_LIVEThird PartyExpiry: 24 months
YSCThird PartyExpiry: 24 months
Google AdWords_gac_UA-#Third PartyStores information about ad campaigns from Google Adwords to show targeted ads to the visitor.Expiry: 3 monthsSocial Media Cookies
ads/ga-audiencesThird Party #rowspan#Expiry: 3 months
Taboolataboola_user_id,taboola_fp_td_user_idThird PartyThese cookies allow Taboola to learn about the user's interests across its network and apply this knowledge to tailor and personalize the recommendations per user.Expiry: 12 monthsAdvertising Cookies
taboola_session_idThird PartyThis cookie helps to preserve a session ID between different Taboola requests. This cookie does not persist beyond the sessionExpiry: session
taboola_wv, taboola_svwv, taboola_wt, taboola_ntwvThird PartyThese cookies service to personalize usage on a site so as to limit the number of times Taboola makes the same recommendation and so that Taboola does not recommend a video previously watchedExpiry: 12 months
taboola_rii,taboola_svrii, taboola_ntriiThird PartyThese cookies are used for personalization by filtering specific items that were displayed to the user a few times without a resulting click.Expiry: 12 months
taboola_svfcdThird PartyThis cookie limits the display of sponsored content campaigns on any single day.Expiry: 1 day
taboola_svfcmThird PartyThis cookie limits the display of sponsored content campaigns in any single month.Expiry: 1 month
Doubleclick.netIDEThird PartyUsed by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the performance.Expiry: 12 monthsAdvertising Cookies


Quick Enquiry

Share with us any information that might help us with your request
+44 (0) 1784 489 200  |  enquiries@clarendonuk.com  |  Frequently Asked Questions

Please check your entries - from is a required field, to is a required field, from date must be in the future and to date must be after the from date
Approximately when would like to stay?
Number of rooms required
Studio 1 Bed 2 Bed 3 Bed
Email Phone
 

Quick Enquiry

Share with us any information that might help us with your request
+44 (0) 1784 489 200  |  enquiries@clarendonuk.com  |  Frequently Asked Questions

Please check your entries - from is a required field, to is a required field, from date must be in the future and to date must be after the from date
Approximately when would like to stay?
Number of rooms required
Studio 1 Bed 2 Bed 3 Bed
Email Phone
 

Quick Enquiry

Share with us any information that might help us with your request
+44 (0) 1784 489 200  |  enquiries@clarendonuk.com  |  Frequently Asked Questions

Please check your entries - from is a required field, to is a required field, from date must be in the future and to date must be after the from date
Approximately when would like to stay?
Number of rooms required
Studio 1 Bed 2 Bed 3 Bed
Email
Phone