Clarendon – Cookie Policy

Date: 25 May 2018

1.Cookies

1.1    The terms of this clause applies to all bookings made via our website.

1.2    A cookie is a file of information stored on a computer’s hard drive which allows a particular website to identify and track your movements on the website. Cookies can be used to tailor a website to your personal preferences by gathering and storing information each time you visit the website.

1.3    We use information obtained through cookies to improve our website through analysis and statistics, such as the number of pages visited, and the length of time spent on individual pages. We do not store any personal information about you further to our use of cookies.

1.4    The types of cookies used on our website can generally be put into one of the following five categories: strictly necessary; analytics; functionality; advertising and social media.

1.4.1      Strictly necessary

‘Strictly Necessary’ cookies let you move around the website and use essential features in our secure areas, availability checkers, and online payment. These cookies don’t gather any information about you that could be used for marketing or remembering where you’ve been on the internet.

We use these Strictly Necessary cookies to…

• Remember things like information you’ve entered on order forms when you navigate to different pages in a single web browser session
• Remember the goods and services you ordered when you get to the checkout page
• Identify you as being logged in to www.clarendonuk.com
• Cookies we have defined as ‘Strictly Necessary’ cookies will NOT be used to… Clarendon
• Gather information that could be used to advertise products or services to you

Remember your preferences or username beyond your current visit

Accepting these cookies is a condition of using the website, so if you prevent these cookies we can’t guarantee your security or predict how our website will perform during your visit.

Here is a list of the cookies we have defined as ‘strictly necessary’.

• PHPSESSID (expires after each session)

1.4.2      Performance

‘Performance’ cookies collect information about how you use our website e.g. which pages you visit, and if you experience any errors. These cookies don’t collect any information that could identify you – all the information collected is anonymous and is only used to help us improve how our website works, understand what interests our users and measure how effective site content is.

We use performance cookies to…

• Provide statistics on how our website is used
• See how effective our adverts are (we don’t use this information to target adverts to you when you visit other websites)
• Help us improve the website by measuring any errors that occur
• Test different designs of our website
• Cookies we have defined as ‘Performance’ cookies will NOT be used to…
• Gather information that could be used to advertise products or services to you on other websites
• Remember your preferences or username beyond your current visit
• Target adverts to you on any other website

Here is a list of the cookies we have defined as ‘Performance’.

• wooTracker (expires after 1 month)
• wooMeta (expires after 1 month)
• utma (expires after 1 month)
• _utmb (expires after 1 month)
• _utmc (expires after Session)
• _utmz (expires after 1 month)

1.4.3    Functionality

‘Functionality’ cookies are used to provide services or to remember settings to improve your visit.

We use ‘Functionality’ cookies to…

• Remember settings you’ve applied such as layout, text size, preferences and colours
• Remember if we’ve already asked you if you want to fill in a survey
• Provide proactive live chat sessions to offer you support
• Show you when you’re logged in to the website

Cookies defined as ‘Functionality’ will not be used to…

• Target you with adverts on other websites

Here is a list of the cookies we have defined as ‘Functionality’.

• LiveHelpSession (expires after Session)

1.5      Analytics & Performance Cookies

We use Google Analytics to analyse the use of our website.

Our analytics service provider generates statistical and other information about website use by means of cookies.

The analytics cookies used by our website have the following names: _ga, _gat and _gat_UA-68097266-1.

The information generated relating to our website is used to create reports about the use of our website.

Our analytics service provider’s policy is available at: http://www.google.com/policies/privacy/

Favourites Cookie

In order to store your favourite apartments on the website we use a cookie:

• The favourites cookie is called: favourites_apartments
• This cookie expires after 7 days and is removed from your computer.
• This cookie does not store any personal information or browsing trends.

1.6     You may accept or decline cookies, although declining could prevent you from taking full advantage of our website or other websites. Most web browsers automatically accept cookies but can usually be modified to decline them.

If you wish to decline cookies then follow the instructions below;

• First click on TOOLS at the top of the screen, then click on INTERNET OPTIONS
• You will now see the Advanced Privacy Settings
• Select the Override automatic cookie handling option
• You now have 3 choices for each type of cookie:
  – Accept – Accepts any cookies
  – Block – Blocks all cookies
  – Prompt – Asks you before storing a cookie

If you accept the cookies, you agree that the cookies may remain indefinitely on the hard drive of your computer until such time as they are deleted, modified or otherwise changed by us or you.

1.7      You agree that we may obtain and use the data and information obtained from the cookies to carry out any of the following functions:

1.7.1    Track online traffic flows and preferences;
1.7.2    Analyse profiles of visitors;
1.7.3    Assess how to make the website more user-friendly;
1.7.4    Supplying information from cookies to measurement and research companies to analyse and report back on how the website could be improved;
1.7.5    Save you from repeating different functions already completed when you previously visited our website;
1.7.6    Attach a unique identifier number to each hard drive on any computer, gadget or mobile;
1.7.7    Track and record your journey through our website; and
1.7.8   Assist in the downloading of forms. Clarendon Serviced Apartments. Privacy & Cookies Policy – 2018

1.8     Except as specifically set out in this policy, we agree and undertake that none of the data and information obtained from the cookies shall be supplied to any third party.

1.9   Here is a list detailing all current cookies used, their purpose and period they are live.